Gift Certificate FAQ’s
How do I purchase a gift certificate?
Please click here to purchase a gift certificate. You can choose a pre-set amount or customize your own.
How will my gift certificate be delivered?
Gift certificates will be emailed automatically after purchase. If you prefer a printed copy, please contact us. You can then either pick up in store or we can mail it to you.
Are gift certificates returnable?
No. You cannot return a gift certificate for your money back.
Do gift certificates expire?
No. Non-promotional gift certificates do not expire.
What are the terms and conditions for gift certificates?
Gift certificates can only be used for products and services received in-store (you can still book online). They have no cash value. Deposits are still required to book your appointment.
I saw a promotion for gift certificates. Tell me more.
Between November 1 and December 24, 2024, we are offering a Buy 50/Get 50 promotion. This means that for every $50 in gift certificates purchased, you will receive an additional $50 in gift certificates for FREE.
How do I receive my promotional gift certificate?
Promotional gift certificates will be emailed automatically to the email address provided at checkout. It will be sent in a separate email from the original purchased gift certificate within 48 hours after purchase.
Are there separate terms and conditions for a promotional gift certificate?
Yes. A promotional gift certificate is the free one received during a promotion. These terms do not apply to the original purchased gift certificate, only the free one.
Promotional gift certificates cannot be redeemed before January 1, 2025. They expire one year after purchase and can only be used on services received in-store (you can still book online) and cannot be used for products. They cannot be used toward deposits required to book your appointment. They have no cash value.
What if I didn’t receive my gift certificate?
If you haven’t received your automatically emailed gift certificate within 48 hours after purchase, please contact us.
If you’ve elected to receive a printed copy of your gift certificate and have it mailed to you, please allow at least a week for delivery through USPS.